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(New) Shipping

WHEN WILL MY ORDER SHIP?
To streamline our shipping process and enhance customer satisfaction, we have organized our dispatch system as follows:
  • Watches: All watches are dispatched exclusively from our Singapore warehouse.
  • Watch Straps: These are shipped from both our Singapore and Amazon US, CA and AU warehouses, offering flexible shipping options to accommodate our global customer base.
We are committed to processing and shipping all orders within 1-3 business days. To achieve this, we leverage both our dedicated "in-house" fulfillment team and Amazon's fulfillment services. This approach ensures efficiency and reliability in our order fulfillment process.
Please note, however, that during periods of unexpectedly high demand, such as sales events and public holidays, there might be a slight delay in order fulfillment. Rest assured, we work diligently to minimize any potential delays.
Upon the dispatch of your order from our warehouse, you will receive an email containing your tracking information. We advise allowing up to 48 hours for the tracking information to be updated and accurately reflect the current status of your shipment.
WILL I RECEIVE AN ORDER CONFIRMATION?
An email with the order details will be sent to you automatically once an order is placed.
STRAPSEEKER ships worldwide using Singpost, USPS, Amazon Logistics or DHL Express depending on shipping option chosen during checkout.
STRAPSEEKER reserve the rights to ship DHL Express orders via Registered Post for out of boundary locations or locations deemed unsafe. No written consent necessary on our part as long as transit time is not affected. 
STRAPSEEKER reserve the rights to ship Registered Post orders via DHL Express for locations we deem unsafe to ship using Registered Post.
 
PRE-ORDER MERCHANDISE:
 SHIPMENT IS UPON THE ARRIVAL OF THE MERCHANDISE
Pre-Orders are debited and invoiced the day of Order Placement. Shipment will be the day that the merchandise arrives.

Pre-Orders are confirmed orders and as such they are not refundable.
 
SHIPPING CHARTS
SINGAPORE
All local Singapore shipments are fulfilled by Ninjavan.   All orders are inclusive of GST at checkout.
Standard Tracked - We use Ninjavan Standard for our standard delivery.
Express Tracked - We use Ninjavan Next Day Delivery for our express delivery.

STANDARD TRACKED

EXPRESS TRACKED

COUNTRY 

UNDER SGD $100 

ABOVE SGD $100

DAYS

UNDER SGD $100 

ABOVE SGD $100

DAYS

 SINGAPORE 

SGD $4.90

FREE

1-3

SGD $7.90

SGD $2.90

1

ASIA

Please note that customers may have to pay additional tax and duty for orders delivered.

 

Standard Tracked - We use Singapore Post, Bpost and Ninjavan for our standard delivery.
Express Tracked - We use Ninjavan and DHL for our express delivery. However, depending on your location we may use other alternatives.

STANDARD TRACKED

EXPRESS TRACKED

COUNTRY 

UNDER SGD $200

ABOVE SGD $200

DAYS

UNDER SGD $200

ABOVE SGD $200

DAYS

BANGLADESH

SGD $9.90

FREE

4-18

SGD $29.90

SGD $29.90

1-2

BRUNEI

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

CHINA 

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

CAMBODIA

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

HONG KONG

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

INDIA

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

Shipping to IndonesiaINDONESIA

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

JAPAN

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

LAOS

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

MACAU SAR

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

MALAYSIA

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

MONGOLIA

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

MYANMAR

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

NEPAL

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

PHILIPPINES

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

SOUTH KOREA

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

TAIWAN

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

THAILAND

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

VIETNAM

SGD $9.90

FREE

4-18

SGD $29.90

SGD $19.90

1-2

 
NORTH AMERICA

Please note that customers may have to pay additional tax and duty for orders delivered.

Standard Tracked - We use Singapore Post, Bpost, USPS and Amazon Logistics for our standard delivery.
Express Tracked - We use DHL, USPS, Fedex, UPS and Amazon Logistics for our express delivery. However, depending on your location we may use other alternatives.
 

STANDARD TRACKED

EXPRESS TRACKED

COUNTRY 

UNDER SGD $200

ABOVE SGD $200

DAYS

UNDER SGD $200

ABOVE SGD $200

DAYS

CANADA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

MEXICO

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

UNITED STATES

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

OTHER COUNTRIES

Please note that customers may have to pay additional tax and duty for orders delivered.

Standard Tracked - We use Singapore Post, Bpost and Ninjavan for our standard delivery.
Express Tracked - We use Ninjavan and DHL for our express delivery. However, depending on your location we may use other alternatives.

STANDARD TRACKED

EXPRESS TRACKED

COUNTRY 

UNDER SGD $200

ABOVE SGD $200

DAYS

UNDER SGD $200

ABOVE SGD $200

DAYS

ARGENTINA

SGD $15.90

FREE

7-28

SGD $65

SGD $39.90

3-7

ARMENIA

SGD $15.90

FREE

7-28

SGD $65

SGD $39.90

3-7

AUSTRALIA 

SGD $15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

BAHRAIN

SGD $15.90

FREE

7-28

SGD 35.90

SGD $24.90

1-4

BRAZIL

SGD $15.90

FREE

7-28

SGD $65

SGD $39.90

3-7

EGYPT

SGD $15.90

FREE

7-28

SGD $35.90

SGD $24.90

1-4

ICELAND

SGD $15.90

FREE

7-28

SGD $65

SGD $39.90

3-7

NEW ZEALAND

SGD $15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

PAKISTAN

SGD $15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-2

PAPUA NEW GUINEA

SGD $15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

QATAR

SGD $15.90

FREE

7-28

SGD $35.90

SGD $19.90

1-4

SAUDI ARABIA

SGD $15.90

FREE

7-28

SGD $35.90

SGD $19.90

1-4

SOUTH AFRICA

SGD $15.90

FREE

7-28

SGD $35.90

SGD $19.90

1-4

TURKEY

SGD $15.90

FREE

7-28

SGD $35.90

SGD $24.90

1-4

UNITED ARAB EMIRATES

SGD$15.90

FREE

7-28

SGD $35.90

SGD $19.90

1-4

 
EUROPE

Please note that customers may have to pay additional tax and duty for orders delivered.

Standard Tracked - We use Singapore Post, Bpost, USPS and Amazon Logistics for our standard delivery.
Express Tracked - We use DHL and Fedex for our express delivery. However, depending on your location we may use other alternatives.

STANDARD TRACKED

EXPRESS TRACKED

COUNTRY 

UNDER SGD $200

ABOVE SGD $200

DAYS

UNDER SGD $200

ABOVE SGD $200

DAYS

ANDORRA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

AUSTRIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

BELGIUM

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

BULGARIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

CROATIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

CYPRUS

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

CZECH REPUBLIC

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

DENMARK

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

ESTONIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

FINLAND

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

FIJI

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

FRANCE

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

GREECE

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

GERMANY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

GUERNSEY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

H

UNGARY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

IRELAND

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

ISLE OF MAN

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

ITALY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

JERSEY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

LATVIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

LITHUANIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

LUXEMBOURG

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

MALTA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-4

MONACO

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

NETHERLANDS

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

NORWAY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

PORTUGAL

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

POLAND

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

ROMANIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

SWEDEN

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

SWITZERLAND

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

SLOVAKIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

SLOVENIA

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

SPAIN

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

VATICAN CITY

SGD$15.90

FREE

7-28

SGD $29.90

SGD $19.90

1-3

 


REST OF THE WORLD

Please note that customers may have to pay additional tax and duty for orders delivered.

Standard Tracked - We use Singapore Post, Bpost, USPS and Amazon Logistics for our standard delivery.
Express Tracked - We use DHL and Fedex for our express delivery. However, depending on your location we may use other alternatives.
 

STANDARD TRACKED

EXPRESS TRACKED

COUNTRY 

UNDER SGD $100 

ABOVE SGD $100

DAYS

UNDER SGD $200

ABOVE SGD $200

DAYS

REST OF THE WORLD

SGD$15.90

FREE

7-28

SGD $65

SGD $39.90

3-7


Tracking Links: 
 
DHL Express
DHL Express
FedEx
FedEx
Ninjavan Ninjavan
Bpost Bpost
Registered Airmail
Singapore Post