Ordering

Orders are shipped within 3 working days from STRAPSEEKER before 2.00pm(GMT+8).

Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning.

In all cases, Strapseeker reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in shipping.

PRE-ORDER MERCHANDISE:

SHIPMENT IS UPON THE ARRIVAL OF THE MERCHANDISE

Pre-Orders are debited and invoiced the day of Order Placement. Shipment will be the day that the merchandise arrives.
Pre-Orders are confirmed orders and as such they are not refundable.

WILL I RECEIVE AN ORDER CONFIRMATION?

An email with the order details will be sent to you automatically once an order is placed.

STRAPSEEKER ships worldwide using Singpost, USPS, Amazon Logistics or DHL Express depending on shipping option chosen during checkout.

STRAPSEEKER reserve the rights to ship DHL Express orders via Registered Post for out of boundary locations or locations deemed unsafe. No written consent necessary on our part as long as transit time is not affected. 

STRAPSEEKER reserve the rights to ship Registered Post orders via DHL Express for locations we deem unsafe to ship using Registered Post.

Shipping

Shipping Rates for Registered Post

Countries Orders Below $100 USD Orders Above $100 USD Shipping Times
Singapore $9.90 USD Free Next Day Delivery
Malaysia $9.90 USD Free 5-28 Days
Brunei Darussalam $9.90 USD Free 5-28 Days
Indonesia $9.90 USD Free 5-28 Days
Hong Kong $9.90 USD Free 5-28 Days
Philipines $9.90 USD Free 5-28 Days
Mongolia $19.90 USD Free 5-28 Days
Taiwan $9.90 USD Free 5-28 Days
Thailand $9.90 USD Free 5-28 Days
India $9.90 USD Free 5-28 Days
Philippines $9.90 USD Free 5-28 Days
Myanmar (Burma) $9.90 USD Free 5-28 Days
Nepal $9.90 USD Free 5-28 Days
Macau $9.90 USD Free 5-28 Days
Vietnam $9.90 USD Free 5-28 Days
China $9.90 USD Free 5-28 Days
South Korea $9.90 USD Free 5-28 Days
Japan $9.90 USD Free 5-28 Days
New Zealand $9.90 USD Free 7-28 days
United Kingdom $9.90 USD Free 7-28 days
Canada $9.90 USD Free 7-28 days
United States of America $9.90 USD Free 7-28 days
Austria $9.90 USD Free 7-28 days
Mexico $9.90 USD Free 7-28 days
Belgium $9.90 USD Free 7-28 days
Denmark $9.90 USD Free 7-28 days
France $9.90 USD Free 7-28 days
Germany $9.90 USD Free 7-28 days
Ireland $9.90 USD Free 7-28 days
Italy $9.90 USD Free 7-28 days
Netherlands $9.90 USD Free 7-28 days
Northern Ireland $9.90 USD Free 7-28 days
Portugal $9.90 USD Free 7-28 days
Spain $9.90 USD Free 7-28 days
Sweden $9.90 USD Free 7-28 days
Switzerland $9.90 USD Free 7-28 days
Qatar $9.90 USD Free 7-28 days
Russia $9.90 USD Free 7-28 days
Australia $9.90 USD Free 7-28 days
USA $9.90 USD Free 7-28 days
Poland $19.90 USD Free 14-28 days
Luxembourg $19.90 USD Free 14-28 days
Lithuania $19.90 USD Free 14-28 days
Finland $19.90 USD Free 14-28 days
Iceland $19.90 USD Free 14-28 days
Bulgaria $19.90 USD Free 14-28 days
Fiji $19.90 USD Free 14-28 days
Cook Islands $19.90 USD Free 14-28 days
Monaco $19.90 USD Free 14-28 days
Dubai $19.90 USD Free 14-28 days
Croatia $19.90 USD Free 14-28 days
Czech Republic / Czechia $19.90 USD Free 14-28 days
Estonia $19.90 USD Free 14-28 days
Hungary $19.90 USD Free 14-28 days
Slovakia $19.90 USD Free 14-28 days
Slovenia $19.90 USD Free 14-28 days
United Arab Emirates $19.90 USD Free 14-28 days
Greece $19.90 USD Free 14-28 days
Israel $19.90 USD Free 14-28 days
Cyprus $19.90 USD Free 14-28 days
Turkey $19.90 USD Free 14-28 days
Papua New Guinea $19.90 USD Free 14-28 days
Romania $19.90 USD Free 14-28 days

Norway

$19.90 USD
Free
14-28 days

Brazil

$19.90 USD
Free
14-28 days

Saudi Arabia

$19.90 USD
Free
14-28 days

Egypt

$19.90 USD
Free
14-28 days

Georgia

$19.90 USD
Free
14-28 days

Croatia

$19.90 USD
Free
14-28 days

Lebanon

$19.90 USD
Free
14-28 days

Lithuania

$19.90 USD
Free
14-28 days

Kosovo

$19.90 USD
Free
14-28 days

 Slovenia

$19.90 USD
Free
14-28 days

 Turkey

$19.90 USD
Free
14-28 days

 Vatican City

$19.90 USD
Free
14-28 days

 

 Shipping Rates for DHL Express

Countries Cost of DHL (Fully Insured DHL Express) Shipping Times
Malaysia $19.99 USD 2-3 days
Brunei Darussalam $19.99 USD 2-3 days
Indonesia $19.99 USD 2-3 days
Hong Kong $19.99 USD 2-3 days
Philipines $19.99 USD 2-3 days
Mongolia $19.99 USD 3-5 days
Taiwan $19.99 USD 2-3 days
Thailand $19.99 USD 2-3 days
India $19.99 USD 2-3 days
Philippines $19.99 USD 2-3 days
Myanmar (Burma) $19.99 USD 2-3 days
Nepal $19.99 USD 2-3 days
Macau $19.99 USD 2-3 days
Vietnam $19.99 USD 2-3 days
China $19.99 USD 2-3 days
South Korea $19.99 USD 2-3 days
Japan $19.99 USD 2-3 days
New Zealand $19.99 USD 2-3 days
United Kingdom $19.99 USD 2-3 days
Canada $19.99 USD 2-3 days
United States of America $19.99 USD 2-4 days
Austria $19.99 USD 3-5 days
Mexico $19.99 USD 3-5 days
Belgium $19.99 USD 3-5 days
Denmark $19.99 USD 3-5 days
France $19.99 USD 3-5 days
Germany $19.99 USD 3-5 days
Ireland $19.99 USD 3-5 days
Italy $19.99 USD 3-5 days
Netherlands $19.99 USD 3-5 days
Northern Ireland $19.99 USD 3-5 days
Portugal $19.99 USD 3-5 days
Spain $19.99 USD 3-5 days
Sweden $19.99 USD 3-5 days
Switzerland $19.99 USD 3-5 days
Qatar $19.99 USD 3-5 days
Russia $19.99 USD 3-5 days
Australia $19.99 USD 3-5 days
USA $19.99 USD 3-5 days
Poland $19.99 USD 3-5 days
Luxembourg $19.99 USD 3-5 days
Lithuania $19.99 USD 3-5 days
Finland $19.99 USD 3-5 days
Iceland $19.99 USD 3-5 days
Bulgaria $19.99 USD 3-5 days
Other Countries $60.00 USD 3-5 days

 

Reroute of Shipment - Rerouting charges

- Customers will be charged 15.00USD for rerouting shipments i.e.: request to change the address after parcel dispatched, courier failed to deliver parcel due to incorrect/insufficient address, refuse parcel upon delivery

- request to cancel the order after the order dispatched

 

Customs fees and other import duties

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to check online for your country customs and import rates or contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

 

Out of Delivery Area

If the buyer's destination is at a remote area (out-of-delivery are), where it is a difficult area to reach (e.g. islands, ski areas, military operation area etc), we will require the customer to top up an additional amount for the delivery fees. To check if your destination is at an ODA area, do refer to this URL below. 

https://www.dhl.com/content/dam/downloads/g0/express/services/surcharges/dhl_express_remote_areas.pdf